PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THE SITE
Greater Restoration ( “we”, “us” or “our”) operates the website located at the uniform resource locator (“URL”) www.greaterrestoration.com (the “Site”) and recognizes the importance of privacy and the sensitivity of personal information. Greater Restoration is subject to various privacy statutes, including Canada’s federal Personal Information Protection and Electronic Documents Act, all substantially similar provincial legislation, and the European Union’s General Data Protection Regulation (collectively, the “Privacy Laws”).
This Privacy Policy outlines how we safeguard and manage the personal information that you submit to us. We are the data controller of personal information that we may collect, process and hold about you, unless we advise you otherwise.
You acknowledge that this Privacy Policy is part of our website Terms of Service, and by accessing or using the Site, you agree to be bound by all of its terms and conditions. If you do not agree to the Terms of Service, please do not use or access the Site. If you have questions or concerns about our privacy policy or practices, please contact us at privacy@greaterrestoration.com
Types of Information Collected
We may collect certain personally identifiable information that you voluntarily provide to us when you purchase services and/or contact us for customer service purposes.
The types of information that may be collected include name, address, email address, telephone number, country of origin, and, as applicable, billing information. Other voluntarily provided information may include testimonials, product descriptions and/or reviews.
When you register for our Consulting/Coaching Services, you will need to provide additional information such as your full home address, date of birth, gender, ethnicity, physical measurements or attributes, and other more detailed information about your lifestyle .
Greater Restoration will also collect limited medical information about your health and well-being in order to better assess and develop a coaching strategy to help you meet your fitness and health goals. This additional information is considered sensitive data, and is treated as such, requiring your explicit consent for us to collect this information.
You also provide certain personally identifiable information to us when you register your email address with us for mailing list or other Site services and/or when you send email messages, submit forms, or transmit other information. If you correspond with us via email, we may retain the content of your email messages, your email address, and our responses. If you ask questions about the services, we may incorporate those questions onto an FAQ page.
We may also collect and/or our content server may collect certain non-personally identifiable information from your browser when you visit the Site, such as your IP address, cookies, and data about which pages you visit on the Site. This information helps us to administer the Site, analyze problems our servers or software, and to gather demographic information.
Children
This Site and our services are not intended for or available to children under the age of 18 years. If you are under the age of 18 years, please exit our website.
Why we collect and use your personal information
We collect personal information from you to:
Learn about you and your fitness goals and other related objectives to help you achieve them;
Better understand your preferences and tailor offers and services to you based on those preferences;
Better understand our website usage and trends, to improve our service performance, and build knowledge around user attitudes and motivations around health and fitness;
Process transactions services that you have purchased from us.
How your information is used
We use the information you submit to operate, maintain, and provide the features and functionality of the Service or otherwise in connection with our business in relation to the Site. If you provide an email address, it may be used to send you information, company news, updates, and/or related product or service information. You may unsubscribe from emails at any time by contacting us using the information provided on the Site.
Any information you voluntarily submit for posting to the Site (for example, if you submit a testimonial or a question that would be appropriate for an FAQ) becomes available to the public. Even if you remove the content, copies may remain viewable in cached or archived pages if other users have copied or stored your content.
We do not sell, rent or otherwise disclose any personal information to any third parties for marketing purposes. However, this policy may change and information may be disclosed in the event of bankruptcy, merger, or acquisition.
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services.
Further, we may be required by law enforcement or judicial authorities to provide personal information to the appropriate governmental authorities. We will disclose personal information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
Visitors’ GDPR Rights
If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:
We will retain any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Company decides that the value in retaining the data is outweighed by the costs of retaining it.
You have the right to request access to your data that the Company stores and the rights to either rectify or erase your personal data.
You have the right to seek restrictions on the processing of your data.
You have the right to object to the processing of your data and the right to the portability of your data.
To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.
You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.
We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.
Cookies
Cookies are pieces of information that a website transfers to an individual’s hard drive that can be retrieved later to identify you. The use of cookies is standard on the internet. We may choose to use cookies in order to monitor website traffic and/or to recognize return visitors as a way to facilitate and customize your use of the Site. Except as described above, we do not use information transferred through cookies for any promotional or marketing purposes, nor do we sell the information to third parties.
Most internet browsers are set to automatically accept cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you reject all cookies, we cannot guarantee that all parts of our site will function properly.
You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.
Security
We have put into place appropriate measures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect on the Site. Unfortunately, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that information we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy.
Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Also, you should be aware that email is not a 100% secure medium, and you should be aware of this when contacting us to send personal or confidential information.
Therefore, we cannot guarantee complete security if you provide personal information.
Third-Party Websites
The Site may contain links to third-party websites and applications of interest that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.
Options regarding Your Personal Information
At any time, if permitted by and subject always to the provisions of applicable data protection law, you can contact us to: access your personal information; where we have asked for your consent to processing, to withdraw this consent; close your account; amend or update your personal information, where possible, to ensure that it remains accurate, complete and up to date; erase your personal information; restrict your personal information; port your personal information; or object to some processing that is based on our legitimate interests, by contacting our Privacy Officer at privacy@greaterrestoration.com
Please note that if you request that we erase certain of your personal information, we may no longer be able to provide you with the products or services you have contracted for. For example, if you request that we erase your log-in credentials we will no longer be able to provide you with access to an online account on our website.
If you contact us to do any of the things listed above, we may require you to provide sufficient personal information to allow us to identify you before disclosing the existence, use and disclosure of your personal information. The personal information so requested will only be used for the purpose of properly identifying you.
There may be instances where we cannot comply with your request to access your rights in respect of your personal information because of exceptions contained in local laws. For example, we may need to refuse access if denial of access is required or authorized by law; if access would interfere with the safety, health or privacy of others or if access would result in a breach of confidentiality.
We keep your personal information as long as is reasonably necessary for us to complete our dealings with you, or as may be required by law, whichever is longer. For example, we may retain your personal information after we have completed our dealings with you in the following situations: judicial proceedings, to comply with local laws respecting record retention and to comply with appropriate and adequate corporate record-keeping practices. As a result, we might not be able to comply with all requests to destroy personal information.
If we cannot comply with your request to exercise your rights in respect of your personal information, we will notify you in writing to explain why and, where applicable, provide you with the relevant sections of legislation dealing with the procedure to be followed should you wish to challenge our determination.
Where we require your personal information to comply with legal or contractual obligations, then provision of such data is mandatory: if such data are not provided, then we will not be able to manage our contractual relationship with you, or to meet obligations placed on us. In all other cases, provision of requested personal data is optional.
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by contacting us using the contact information provided below
Changes to this Privacy Policy
Since Greater Restoration regularly reviews all of its policies and procedures, we may change our Privacy Policy from time to time. We will post updated versions of this Privacy Policy on our website. Please check back often for updates. Where the changes are material and we have your current email on file, we will notify you of the changes by email. Your continued use of our services following posting (in the case of non-material changes) and receipt of our email (in the case of material changes) means that you provide your consent to the collection, use and disclosure of your personal information as set out in the updated Privacy Policy.
Request for Access and Information
If you have any questions, or wish to access your personal information, please write to our Privacy Officer at: privacy@greaterrestoration.com
Last Updated: October 8th, 2020